Terms & Conditions

Terms of Payment

When you book a Bike & Barge Cruise or Cruise-only tour with us, we ask you for a deposit. 

  • 20% of the total price, at reservation.
  • 80% of the total price, 2 months before your cruise starts.

Cancellation fee

When you cancel your Bike & Barge Cruise or Cruise-only tour, we ask you for a cancellation payment.

The fee might be more then your deposit.

Fee / when you cancel your cruise:

  • 20 % untill 12 months before your cruise starts
  • 50 % between 12 & 6 months before your cruise starts
  • 80% between 6 & 1 month before your cruise starts
  • 90% between 1 month & 1 day before your cruise starts
  • 100% at the embarkation day, or later

(Percentages calculated on total cruise price)

You never know what the future holds, we advise a travel & cancellation insurance.


Terms & Conditions short stay

If you book an overnight stay, canal cruise, dinner cruise or other activities with a stay of less than a week with us, the following conditions apply:

  • Full payment at the time of booking
  • Cancel free of charge up to 7 days before arrival, after that you pay the full amount.
  • If you show symptoms of Corona, you can rebook free of charge.

General Terms and Conditions

  • the general terms and conditions of Merlijn de magie van water B.V. apply to all bookings, offers and agreements. Download the full terms below. (
  • the general terms and conditions of Merlijn de magie van water B.V. are based on the 'General Terms and Conditions for package Trips' established by the BBZ association version June 1st 2018, Which have been compiled on the basis of the EU Package Travel Regulation, 2015/2302/EU.
  • the payment and cancellation conditions, mentioned above, are part of Merlijn de magie van water B.V.'s general terms and conditions.
  • all bookings, offers and agreements are governed by Dutch law.
  • Merlijn complies the General Data Protection Regulation to protect your privacy. Read our full privacy policy here.

Downloads

General terms and conditions 336,89 Kb

16 july 2019

Berlin - Malchin 'Premium Amazone of the north"

Just wanted to thank you very much for organising such a splendid holiday for me.  The entire tour was a great success with no hiccups or hitches whatsoever, thanks to your efficiency.  The barge Merlijn exceeded my expectations in every way.  The Captain, crew and guides were very professional and at the same time ensured we all had a fun trip. My trip home to Wales to see my family was also a very happy event All in all it was a holiday to remember. Thank you again, Dai.