Terms & Conditions

Terms of Payment

When you book a Bike & Barge Cruise or Cruise-only tour with us, we ask you for a deposit. 

  • 20% of the total price, at reservation.
  • 80% of the total price, 2 months before your cruise starts.

Cancellation terms

When you cancel your Bike & Barge Cruise or Cruise-only tour, we ask you for a cancellation payment.

The fee might be more then your deposit.

Fee / when you cancel your cruise:

  • 20% after reservation (non-refundable)
  • 50% between 8 & 6 months before your cruise starts
  • 65% between 6 & 4 months before your cruise starts
  • 80% between 4 & 2 months before your cruise starts
  • 90% between 2 months & 1 day before your cruise starts
  • 100% at the embarkation day, or later

(Percentages calculated on total cruise price)

You never know what the future holds, we advise a travel & cancellation insurance.


General Terms and Conditions

  • the general terms and conditions of Merlijn de magie van water B.V. apply to all bookings, offers and agreements. Download the full terms below.
  • the general terms and conditions of Merlijn de magie van water B.V. are based on the 'General Terms and Conditions for package Trips' established by the BBZ association version June 1st 2018, Which have been compiled on the basis of the EU Package Travel Regulation, 2015/2302/EU.
  • the payment and cancellation conditions, mentioned above, are part of Merlijn de magie van water B.V.'s general terms and conditions.
  • all bookings, offers and agreements are governed by Dutch law.
  • Merlijn complies the General Data Protection Regulation to protect your privacy. Read our full privacy policy here.

Downloads

General terms and conditions 336,89 Kb

07 may 2017

We did the Tour of Tulips of last day 8 April 2017. Our group was of 9 brazilians and the compliments were unanimous. The boat is amazing, very cozy and comfortable, the food delicious and the wonderful staff. Our guide, Lia, was extremely professional, attentive and available. The bike tour was really indescribable. We’ve been through wonderful places and we could learn a bit from Netherlands and its charms. I would like to especially thank you for all the care and attention with which she dedicated to me, when I hurt my ankle. Thank you for everything! We hope to see you soon in another bike tour. Big hug !

Carla Puntel, Brasil