Terms & Conditions

Terms of Payment

When you book a Bike & Barge Cruise or Cruise-only tour with us, we ask you for a deposit. 

  • 20% of the total price, at reservation.
  • 80% of the total price, 2 months before your cruise starts.

Cancellation terms

When you cancel your Bike & Barge Cruise or Cruise-only tour, we ask you for a cancellation payment.

The fee might be more then your deposit.

Fee / when you cancel your cruise:

  • 20% after reservation (non-refundable)
  • 50% between 8 & 6 months before your cruise starts
  • 65% between 6 & 4 months before your cruise starts
  • 80% between 4 & 2 months before your cruise starts
  • 90% between 2 months & 1 day before your cruise starts
  • 100% at the embarkation day, or later

(Percentages calculated on total cruise price)

You never know what the future holds, we advise a travel & cancellation insurance.

General Terms and Conditions

  • the general terms and conditions of Merlijn de magie van water B.V. apply to all bookings, offers and agreements. Download the full terms below.
  • the general terms and conditions of Merlijn de magie van water B.V. are based on the 'General Terms and Conditions for package Trips' established by the BBZ association version June 1st 2018, Which have been compiled on the basis of the EU Package Travel Regulation, 2015/2302/EU.
  • the payment and cancellation conditions, mentioned above, are part of Merlijn de magie van water B.V.'s general terms and conditions.
  • all bookings, offers and agreements are governed by Dutch law.
  • Merlijn complies the General Data Protection Regulation to protect your privacy. Read our full privacy policy here.

Downloads

General terms and conditions 336,89 Kb

31 may 2018

Authentic Holland, May 19th - 25th 2018

"Dear Merlijn & staff, Thank you all from the bottom of our hearts. We could not have had a more fun family vacation. It's usually only once in a lifetime that a family can all be together and have so much fun. You are the best crew ever and EVERYTHING on the Merlijn was just perfect. The boat is spotless, the food amazing, the beer & bourbon exceptional, the bicycling through the country was gorgeous and each day brought new scenery. The E-bikes were so much FUN even though some of us felt a little lazy using them! We did turn them on and off so we wouldn't feel so guilty. And singing Karioke had to have been the highlight! We didn't know he had such talent!! That was definitely a surprise. And a very special Thank-you to you for your unsurpassed hospitality and the Birthday "Surprise" for Lauren. (Definitely keep those placemats). You are the Hostess with the Mostest!

We love you all and thank you so very much. We already miss your smiling faces.

Bruce, Theresa, Donna, Nolan, Lauren & Jordan