Terms & Conditions

Terms of Payment

When you book a Bike & Barge Cruise or Cruise-only tour with us, we ask you for a deposit. 

  • 20% of the total price, at reservation.
  • 80% of the total price, 2 months before your cruise starts.

Cancellation fee

When you cancel your Bike & Barge Cruise or Cruise-only tour, we ask you for a cancellation payment.

The fee might be more then your deposit.

2021 bookings:

Fee / when you cancel your cruise:

  • 20% untill 12 months before your cruise starts
  • 50% between 12 & 6 months before your cruise starts
  • 80% between 6 & 1 month before your cruise starts
  • 90% between 1 month & 1 day before your cruise starts
  • 100% at the embarkation day, or later

(Percentages calculated on total cruise price)

2022 and later bookings:

Fee / when you cancel your cruise:

  • 20% after reservation
  • 50% between 8 & 6 months before your cruise starts
  • 65% between 6 & 4 months before your cruise starts
  • 80% between 4 & 2 months before your cruise starts
  • 90% between 2 months & 1 day before your cruise starts
  • 100% at the embarkation day, or later

(Percentages calculated on total cruise price)

You never know what the future holds, we advise a travel & cancellation insurance.


Terms & Conditions short stay

If you book an overnight stay, canal cruise, dinner cruise or other activities with a stay of less than a week with us, the following conditions apply:

  • Full payment at the time of booking
  • Cancel free of charge up to 7 days before arrival, after that you pay the full amount.
  • If you show symptoms of Corona, you can rebook free of charge.

General Terms and Conditions

  • the general terms and conditions of Merlijn de magie van water B.V. apply to all bookings, offers and agreements. Download the full terms below. (
  • the general terms and conditions of Merlijn de magie van water B.V. are based on the 'General Terms and Conditions for package Trips' established by the BBZ association version June 1st 2018, Which have been compiled on the basis of the EU Package Travel Regulation, 2015/2302/EU.
  • the payment and cancellation conditions, mentioned above, are part of Merlijn de magie van water B.V.'s general terms and conditions.
  • all bookings, offers and agreements are governed by Dutch law.
  • Merlijn complies the General Data Protection Regulation to protect your privacy. Read our full privacy policy here.

Downloads

General terms and conditions 336,89 Kb

06 july 2019

Malchin - Berlin 'Premium Amazone of the north'

Dear Coen and Cristina, your extended family crew, and of course Felix our tour guide, You all made our first trip to Germany a fantastic and memorable time. The boat and accommodations exceeded our expectations, and your service and food on board (and the packed lunches off board) was the best! Felix, our tour guide is a great addition to your family team and his daily entertainment on the trails, and knowledge of the historical sites and bakeries along the way each day seemed to make our day just that much better. Thanks for a great time, and we look forward to doing it all over again on the Merlijn for another trip down the road! Best to you all and hope you have great year ! Bob and Faith McDonald, So Burlington, Vermont USA"